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ItsNaturallyPure - Our Policies                                                                           

 


         We feature products 
          Made in America

              




News

Our Store is opened, Please come on in and shop.

Treat yourself to our pure and natural products...You Deserve It.

Visit our What's New page to find our newest products and updates

**NEW Hot Item** Sea Salt Body Polish you can find it under body care

**NEW Hot Item** Loving Naturals Sun Screen Lotion - in stock and can ship immediately

Our Gift certificates will make great gifts and never expire.

Great gift ideas for Birthdays, Mother's day or Baby Showers.

We now carry Loving Naturals products. Their sunscreen is rated #1 by EWG

We now carry SolRX products. 8-hour sun protection; Sunburn Relief & Marine Sting Pain relief

We can help raise funds for your organization. For more information, please visit our "Fund Raising" page.

$100 donation given to CASA Southern Texas; we can help you too.

Not sure what to get mom, give her a gift certificate and let her decide

Visit our blog *New Post*
blog.itsnaturallypure.com

sign our Guestbook page or see what people are saying about us

Please sign our guest book or leave us a comment






                                                             
                                                                 Policies

Privacy Policy:

ItsNaturallyPure.com does not share, license or sell personal information with any third parties or affiliates. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information

  

Email Policy:

We respect your time by controlling the frequency of our mailings.  If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (b) you have registered or purchased or otherwise have an existing relationship with us.

Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email. 

Corrections:

While we make every effort to ensure the accuracy of product and price information, errors do occasionally occur. We reserve the right to correct any errors or inaccuracies at any time. We apologize for any inconvenience this may cause.

Sales Tax:

Texas sales tax will be collected on all orders being shipped from Texas to addresses in Texas. If you will be required to pay sales tax, you will be alerted during the Checkout process before you actually submit the order.

 Product Guarantee:

ItsNaturallyPure.com guarantees all goods against defects as a result of workmanship. Any naturally occurring inconsistencies are a result of hand woven material, natural dyes or due to the handcrafting of our unique products. We cannot be responsible for damage occurring during shipping, please contact shipping agent.

 Return Policy:

All orders come with a 7 day money back guarantee. Contact us immediately stating your reason for the return. Once you receive our approval, simply return the merchandise with the original invoice and we'll gladly refund your purchase price.  Products must be UNUSED and UNOPENED. This contaminates the product. No exceptions. 

Please inspect goods upon delivery. Any damaged or missing items should be reported to ItsNaturallyPure.com immediately. All goods held by the customer for more than 7 days can not be returned. If you attempt to return an item after the 7 days has expired, please note that we may refuse to accept the package from the carrier, and/or may charge a restocking fee of up to 20% at our discretion. Please contact us early and return unwanted items promptly.

Sorry, shipping & handling charges are not refundable.  
Sorry, samples and sales items are also not refundable. 

How to Return an Item:

First Notify us by e-mail of your intention to return item. Include name, order number, order details and whether you would prefer a refund or a store credit. Return shipping is the responsibility of the buyer, for your protection we advise that you include insurance for the value of the item returned and a tracking number. We must be able to track your return in case of loss, we cannot refund lost returns.

We will notify you via email of your refund once we have received and processed the returned item. We sincerely want you to be happy with the items you purchase at ItsNaturallyPure.com each and every time. If you have any problems with your order, please don't hesitate to contact us.

Canceled Order Policy:

If you cancel your order before it's packed, a full refund will be given. Canceled orders that have been packed will have a 15% restocking fee deducted from your refund.  The order cannot be canceled once it has shipped. 

 Shipping/Handling Policy:

Currently we ship ONLY to the continental US, Alaska, Hawaii, and U.S. Territories normally within 3-5 business days after your payment is processed.  

If you would like expedited shipping an additional charge will be incurred. Please notify us via our e-mail service@itsnaturallypure.com. Business days are Monday-Friday, excluding federal holidays within the United States.

Shipping Methods and Costs:

Our standard shipping method is via USPS ground .  A flat rate of $4.99 (USPS ground) will be added to orders less than $60.  All orders over $60 will receive free USPS ground shipping.  Shipping & Handling charges will automatically be determined and added to your total at check out.

Please check the shipping address carefully at check-out. If you do not receive mail delivery to your home, please supply a PO Box. If an address is incorrect and we are able to catch it, we will notify you - this may delay shipping.

Please note that we must pay shipping costs for each package shipped.  If a package is returned due to an incorrect shipping address supplied by the customer, additional shipping charges are the customer’s responsibility. We want to ensure that your order reaches you promptly.

Damaged shipments:

If the order arrives damaged, please contact the shipping carrier. 

When you place an order with ItsNaturallyPure.com, you automatically accept all terms in this Policy section.

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